I got this link from Seth Godin. It's so true, it's not even funny. In fact, I kinda cried inside as I watched it.
The real problem? The loquacity doesn't end with the packaging. Nothing about Microsoft is simple. Not one thing. Inane error messages taunt you--"Does this mean that my computer is dying?" Stupid multiple steps to fix anything irritate--"Do I have to be a programmer to fix this?" It functions, yes. But ease and beauty?
Buwahahaha!
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